Jordan Associates Unified Communications

Cloud-based Phone System and Collaboration Platform that enables your users to be more mobile, more productive and share content through a single platform

BENEFITS

Lower Cost

  • Save up to 50% on monthly phone bill (compared to traditional phone service providers)
  • Reduce infrastructure; operating costs
  • Consolidate voice and data on one network
  • Flat, per-user rate with unlimited domestic long distance
  • 90+ enterprise-grade calling features INCLUDED

Increased Productivity

  • Allows user mobile devices to interact seamlessly with the customer’s phone system
  • Anywhere, anytime, and on any device –  creates a more flexible workforce
  • Transcribes voicemail messages to text and/or email
  • HD video conferencing and screen sharing empowers collaboration in real time,
  • File sharing & backup makes sure collaboration documents don’t get lost

Simplified Scaling

  • Partner orders service according to the number of users; no guessing number of lines needed
  • Ordering additional service is easy and can be done online; no technician or special expertise required
  • Manage service and features using user-friendly Control Panel portal
  • Scales to a large number of users per business

    Seamless Transition

    •  No disruption to business during or after cutover
    • We take care of porting all of the numbers from the current carrier
    • Porting typically completed within 7 to 10 business days

    Increased Reliability

    • 99.999% financially-backed uptime SLA
    • East/West Coast redundant datacenters assures reliability and decreases latency
    • Stringent prequalification guidelines combined with proprietary network testing tools assure reliable connection and crystal-clear voice quality

    Business Continuity

    • The cloud based automated attendant greets and routes calls and if your desk phones aren’t available, the Elevate mobile app is always there for you to receive and place calls.
    • Find me/follow me can also be used to route calls to alternate phone numbers in case of a local outage.

    What is Unified Communication?

    Business phone, video, chat, and file sharing all on one platform

    01

    BUSINESS PHONE

    Stay connected no matter where your office is. 90+ features, including HD voice & unlimited domestic calling (Canada, US and PR).

    02

    VIDEO CONFERENCING

    Securely engage with your customers from wherever with 720p HD audio/ video, screen sharing, and interactive presentation tools.

    03

    TEAM CHAT

    Break away from your inbox. Communicate with coworkers in real-time with individual and team chat.

    04

    FILE MANAGEMENT

    Share and collaborate on files securely from any location. Full file management including real-time backup and restore.

    Easy to use on all your devices

    DESK PHONE
    Pre-configured phones connect to the feature-rich elevate service wherever they’re plugged in.

    DESKTOP APP
    The Elevate Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.

    MOBILE DEVICE
    Seamlessly switch your workspace to any Apple or Android smart device with the Elevate Mobile App.

    Get a Free Phone or Device with Every User!

    Complement your new user activation of Jordan Associates Unified Communication with even more great options to meet the need and workstyle of each user

     

    Answer your phone anywhere

    With our Unified Communication app installed on your cell phone, your desk phone and cell phone will ring simultaneously to be sure that you never miss an important call. Make a call from anywhere in the world and it will appear that you are calling from your office!

    Choose your plan

    90+ features included in ALL plans. Including Auto Attendant, Hunt Groups, Call Recording, Paging Groups, Park Groups

    Essentials

    $

    Per Month

    1 Desk Phone + 1 Mobile App
    + 1 Desktop App per user
    Team Chat
    Video Conferencing (4 participants per meeting
    Cloud File Storage – 5GB/user (pooled)
    Chat

    Pro

    $$

    Per Month

      ✓ Free Yealink T33G per user
    5 Desk Phones + Mobile
    + Desktop Apps per user
    Team Chat
    Video Conferencing (200 participants per meeting
    Cloud File Storage – 10GB/user (pooled)
    Web Fax
    SMS Messaging

    Enterprise

    $$$

    Per Month

      ✓ Free Yealink T33G per user
      ✓ 5 Desk Phones + Mobile
    + Desktop Apps per user
    Team Chat
    Video Conferencing (200 participants per meeting
    Cloud File Storage – 10GB/user (pooled)
    Web Fax
    SMS Messaging
    ✓Exchange Mailbox
    CRM Integration

    Deliver Exceptional Customer Experiences with Contact Center

    Delighted customers are the foundation for a successful business. Earn loyalty by responding to your customers with the right service level the moment they engage. With Contact Center, you can manage customer interactions efficiently, gain meaningful insights, and deliver a superior customer experience all from one integrated platform.

    Businesses of all sizes can finally realize the advantage of an enterprise-grade cloud contact center solution that’s affordable, easy to deploy and powerful to operate. Reinforce your customer-facing staff with the secure, user-friendly, full-featured solution to ensure the very best customer experience with every engagement. Treat your customers well and boost the bottom line.

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