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As remote work becomes increasingly common, unified communications (UC) platforms have become essential tools for businesses to stay connected and collaborate effectively. UC platforms bring together various communication channels such as voice, video, messaging, and file sharing into a single interface, making it easier for teams to communicate and collaborate no matter where they are located. Here are 8 remote working benefits to Unified Communications: Improved productivity: UC platforms provide a unified platform for all communication needs, which reduces the time spent switching between various apps or platforms. This streamlined approach improves productivity by allowing employees to focus on their work and not waste time on managing communication tools. Increased flexibility: With UC platforms, employees can work from anywhere with an internet connection, giving them more flexibility and autonomy over their schedules. This flexibility leads to improved work-life balance, which...

The world of business communication has come a long way since the days of landline phones and fax machines. Today, the ability to communicate effectively and efficiently is critical to the success of any organization, regardless of its size or industry. This is where a cloud-based Unified Communications (UC) platform comes in. A traditional phone system, often referred to as a Private Branch Exchange (PBX), is a hardware-based communication system that uses physical lines and devices to make and receive calls. This type of system requires on-premise installation and maintenance and is often limited in its capabilities. On the other hand, a cloud-based UC platform is a software-based system that allows users to make and receive calls, video conferences, and send instant messages and files from any device with an internet connection. This means that the system is hosted and maintained by a third-party provider, allowing organizations to reduce their IT infrastructure and maintenance...

We can help migrate your outdated on-premise phone system to our cloud-based VoIP Unified Communication system in 6 easy steps. STEP 1: We provide a personalized quote to move to our feature-rich unified communication platform STEP 2: We initiate phone number porting to move your phone numbers to the new system. (Porting is usually scheduled 2 weeks out). STEP 3: While the number porting is processing, we will preconfigure your new phones to your preference. Each customer's system is personalized to their needs and we handle all of that. STEP 4: Auto attendant, recordings, and any other special configurations are pre-programmed and ready for the port date. STEP 5: We arrive on-site the day that your number porting will happen. We arrive a few hours before porting and make sure all phones are in place for the time of the switchover. Our process allows for no downtime and a seamless transition to your new phone system! STEP 6: In addition, we provide personal one-on-one training to...

Don't let your legacy phones put your business on hold! Research indicates 65% of people still prefer to contact a business by phone versus only24% prefer a web form. And by 2025, it’s estimated that over 90% of the North American population will have a smartphone. Despite this, many businesses still rely on old on-premises phone technology that was installed before the smartphone was even invented. These legacy phone systems usually require a hard-wired phone switching system—a server box tangled in wires andrandomly blinking lights, often hidden in a closet—that routes calls and manages telephone lines and phone features. Cloud-based communications systems offer three advantages over hard-wired, on-premises legacy phone systems: They help you maintain better contact with your high-touch customers. They enable you to attract new talent and optimize productivitybased on their individual needs. They reduce costs and eliminate surprise expenses. Read on to learn how these advantages...